Refund Policy

Refund Policy

To be eligible for a return:

Unused items in new condition must be returned within 14 days to receive a refund. An exchange or in-store credit is offered for products returned within 30 days of purchase. Opened, damaged, or used items may be denied a refund or exchange.

In order to return an item:
1). Your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
2). If you require a return, send us an email at info@BellaHijabs.com and provide a brief explanation as to why you would like to return or exchange your item. 
3). Send your item(s) to:
Bella Hijabs
1209 S. High School Road
Indianapolis Indiana USA 46241
 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges/In-store Credit

If you were unable to return an item within 14 days, you may still exchange your item or receive in-store credit. Unused items in new condition must be returned within 30 days in order to receive an exchange or in-store credit. 
If you require an exchange or in-store credit, send us an email at info@BellaHijabs.com and send your item to: 1209 S. High School Road Indianapolis Indiana USA 46241. The new item(s) will be shipped out to you as soon as your package is received. In-store credit will be offered as soon as your package is received. 

In order to exchange an item or receive in-store credit: 
1). Your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
2). If you require an exchange or in-store credit, send us an email at info@BellaHijabs.com and provide a brief explanation as to why you would like to exchange your item, and let us know which item(s) you would like to exchange. 
3). Send your item(s) to:
Bella Hijabs
1209 S. High School Road
Indianapolis Indiana USA 46241
 

Shipping

All returns and/or exchanges must be sent to the following address: 

1209 S. High School Road
Indianapolis Indiana USA 46241

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@BellaHijabs.com